Two American passengers who were left stranded on an island in Africa when their Norwegian Cruise Lines ship left port without them now says they are unsure whether they even wants to resume the 20-day voyage.
Jill Campbell and her husband Jay — from South Carolina — have raced through seven different countries over the past 48 hours to make it to Senegal, where the ship is now docked, Jill told the Today show on Tuesday.
But now that they are there, she said they are “considering whether we are going to board the ship.
Jill and Jay Campbell are ‘considering” not finishing their cruise after finally catching up to the ship in Senegal. Jill and Jay Campbell
The couple was denied reentry to the cruise ship after missing its boarding time. Jill and Jay Campbell
“After what we witnessed, we truly believe there is a set of rules or policies that the ship may have followed — they followed those rules too rigidly,” Campbell said.
“I really feel that they forgot they are people working in the hospitality industry and that really the safety and wellbeing of their customers should be their first priority,” she added, claiming the crew of the ship had a “basic duty of care that they had forgotten about.”
The Campbells, as well as four other Americans and two Australian passengers, had taken a privately-run tour on the island of São Tomé which ran past the time they were due to be back on the ship at 3 p.m. on Friday.
Despite attempts by the local coast guard to get the tardy passenger back on the boat, they were refused boarding by the captain, and ship continued on its voyage up the west coast of the African continent.
US passengers slam Norwegian Cruise Lines for leaving them in Africa
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