BALTIMORE-WASHINGTON INTERNATIONAL AIRPORT — Thousands of travelers were stranded at U.S. airports on Monday as a wave of canceled flights — many of them operated by Southwest Airlines — spoiled holiday plans and kept families from returning home during one of the busiest and most stressful travel stretches of the year.
The cancellations and delays one day after Christmas left people sleeping on airport floors, standing in hourslong customer service lines and waiting on tarmacs for hours on end.
“The only thing we want is to get home,” said Francis Uba, who was among the frustrated passengers at Baltimore-Washington International Airport on Monday, where 115 flights were canceled.
He and his family returned from an eight-day cruise in the Bahamas on Monday to learn that their Southwest flight back home to Columbus, Ohio, had been canceled. Mr. Uba, 60, said the airline had rebooked them onto a Wednesday flight with no explanation.
Thousands of Canceled Flights Cap Holiday Weekend of Travel Nightmares
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