Kimberly Wells started working on cruises as a performer in 1987 when she was 20 and fell in love.
After a hiatus on Broadway and the Home Shopping Network, Wells returned to cruise work in 2020.
She shares the pros of working on cruises: the people, the places, and the cons: no days off.
Sign up for our newsletter to get the inside scoop on what traders are talking about — delivered daily to your inbox. Loading Something is loading. Thanks for signing up! Access your favorite topics in a personalized feed while you’re on the go. download the app Email address By clicking ‘Sign up’, you agree to receive marketing emails from Insider as well as other partner offers and accept our Terms of Service and Privacy Policy
This as-told-to essay is from an interview with Kimberly Wells about working as a 57-year-old cruise director. It has been edited for length and clarity.
I sang and danced my way into my first job on a cruise ship at age 20, working as part of the entertainment team in 1987. I fell in love during that first voyage, with a man and with a way of life. After that contract ended, I knew I had to figure out a way to stay aboard. I became a fitness director, then a social hostess.
My biggest passion is the stage, and I couldn’t say no when I received the call from Broadway. I worked in New York City for 10 years, before becoming a host on the Home Shopping Network.
My job with HSN ended a couple years ago, and I wasn’t ready to retire.
As cruise director, Wells often hosts the evening entertainment. Kimberly Wells
I’d stayed in contact with friends and my former bosses in the cruise industry and made some calls. I was quickly connected with Holland America, who flew me out to audition for a cruise director role in April 2020. I got the job but, due to COVID, had to sit through a two-year waiting period before returning to the seas.
Now, as of 2022, I’m the cruise director for Holland America, working aboard several ships, including most recently on Zuiderdam.
A day in my life as a cruise director
As the cruise director, I’m the first and last face that any guest sees on any sailing. They serve as the main connection point between ship crew and guests, keeping all passengers up to speed on all available entertainment and goings-on as well as the nuts and bolts of days at port.
My day starts at 6 a.m. I hit the ship’s gym, then I’m out on the floor at 8 a.m., grabbing a coffee and chatting with guests before my first meeting at 8:30 a.m. Then I host a coffee chat to meet guests, make my first announcement of the day to all the passengers, and then the day just keeps on – boom, boom, boom – from there.
Wells can go from zero to “full glam” in 30 minutes before she hits the cruise floor. Kimberley Wells
My superpower is that I can go from zero to full glam makeup in 30 minutes. I do this most nights, hitting the floor right before an event, and greeting guests.
Every night, I give what’s called the “today, tonight, tomorrow” talk that recaps the day and let the guests know what to expect for the night and the next day.
Then I introduce the show, be it a comedian, magician, or dance show. Then I take down the show. I’ll repeat that with every evening performance. Then it’s back to my cabin by midnight.
What most people don’t realize is that cruise ship workers don’t ever have a day off during their contract. We only have hours off. The hardest part of this job is learning to power nap. You also get great at arranging your schedule so that you have downtime.
Every day no matter how tired I am, I work out, meditate and practice yoga because those things give me strength internally. If I want to recharge further I’ll get facials and massages in the ship’s spa where the treatments aren’t free but are heavily discounted for staff.
I love traveling to new places
My last three contracts have taken me to Alaska, the Caribbean, and New England.
On my first cruise this season in Alaska, we were touring the Margerie Glacier and saw so many baby seals. We witnessed one seal give birth. I can’t wait for my next contract: a 73-day cruise around Africa.
We start in the Caribbean, pass through the Panama Canal, and go on to spend nearly three months exploring Africa. I’ve been to Africa before, but this is such a unique opportunity to see so much of it.
As much as cruising is about the destinations, it’s also about the people
I love this aspect of my job because I’m a people person. I live for making magical moments for others.
One time, at Half Moon Cay, Holland America’s private island in the Bahamas, a guest was planning a proposal. I’d arranged for him to ride a white horse down the beach to meet his girlfriend. We’d set everything up and then got a call that he’d forgotten the ring on the ship.
I had to jump on a tender back to the ship. He gave housekeeping his room number and safe info and they were able to bring the ring to me. I ran down that beach to get it to him just in time. It was amazing to be part of that.
The crew section of the ship is its own world
There’s a corridor that runs the entire length of the ship in the crew quarters. Along the hall, we have barbershops, pop-up shops, massage therapy, girls making jewelry – you name it. We are a city on the sea, with a lot of diversity. My last ship had 55 nationalities on board.
This job keeps me busy, but it’s rewarding every day. Just a few weeks ago, my friends from back home in Minnesota shared that they had five feet of snow, and I was on the beaches of the Galapagos. Bigger than the places we see, I love that I make so many friends through this job. I’m still connected to many people I met during my first week on board.
What My Job Is Like As a Cruise Director, Pros and Cons of Cruise Work
Recent Comments
Dozens of boats cruise the Seine in a rehearsal for the Paris Olympics’ opening ceremony on July 26
on
2023 NFL All-Rookie Team: CBS Sports draft expert, former GM unveil league’s best first-year players
on
If you’re a frequent traveler, these wrap tops from Aday will revolutionize your on-the-go wardrobe
on
2024 Super Bowl: CBS Sports Network and CBS Sports HQ to combine for 115 hours of weeklong coverage
on
Sports World Hails ‘Superwoman’ Lindsey Vonn for Her Grand Comeback Despite Career-Changing Injury
on
How Does Jack Nicklaus Travel? Exploring the Private Jets Owned by the ‘Golden Bear’ Over the Years
on
College basketball rankings: Kansas helps Big 12 lead conference race for most Top 100 And 1 players
on
A weaker dollar, skyrocketing prices and ‘record’ visitor numbers: Good luck in Europe this summer
on
Lamar Jackson: NFC side tipped to be ‘overwhelming’ Super Bowl favourites if they signed Ravens QB
on
ICC T20 World Cup 2022: “Love Cricket At All Levels, I’ll Watch Any Cricket, And Love Going There”
on
2023 NFL All-Rookie Team: CBS Sports draft expert, former GM unveil league’s best first-year players
on
Joe Manchin and Tommy Tuberville introduce bill on name, image and likeness rules for college sports
on
San Mateo County Community College District sues five companies over role in ‘pay to play’ scandal
on
If you’re a frequent traveler, these wrap tops from Aday will revolutionize your on-the-go wardrobe
on
“Completely Knocked Me Out”: Rob Lowe Recalls Boxing Match With Tom Cruise On 1983 Brat Pack Classic
on
Biden to tout bill’s prescription drug prices, energy provisions in pitch to Americans, aide says
on
Following Exchange With Caitlin Clark At News Conference, Columnist Won’t Cover Indiana Fever Games
on
Inside Out Mini Jawbreaker Puzzle Game from Disney Cruise Line Now Available at Walt Disney World
on
Katherine Paprocka allegedly embezzled nearly $600k from school for family vacations, IVF treatment
on
Johnny Knoxville Talks Jackass Stunts And How They Compare To Tom Cruise’s Mission: Impossible Work
on
Napoli owner admits he ‘knew’ Victor Osimhen would end up at ‘Real Madrid, PSG or one English club’
on
Camilla Parker Bowles Revealed the ‘Nicest Thing’ She and Prince Charles Do When They Travel Is Free
on
Russian cruise and ballistic missiles kill 4 in Ukraine and Ukrainian rockets kill 2 in Russian city
on
Can Tom Cruise Save The Box Office Again With Mission: Impossible – Dead Reckoning? An Investigation
on
Boise State vs. Air Force live stream, odds, channel, prediction, how to watch on CBS Sports Network
on
CONCEPT ART: New Details Revealed for Disney Cruise Line Lookout Cay at Lighthouse Point Destination
on
College basketball rankings: Kansas helps Big 12 lead conference race for most Top 100 And 1 players
on
Inside Floyd Mayweather’s Lavish Lifestyle: A Look at His Stunning Car Collection and Private Jet
on
Cruise guest gets stuck on ‘claustrophobic’ water slide suspended over ocean: ‘That is super scary’
on
David and Victoria Beckham so ‘Charmed’ by Tom Cruise They Have His Photos on Display at Their Home
on
Boston College vs. Army live stream, how to watch online, CBS Sports Network channel finder, odds
on
Big Tech companies will cover travel expenses for employees’ medical procedures, including abortion
on
Russian cruise and ballistic missiles kill 4 in Ukraine and Ukrainian rockets kill 2 in Russian city
on
A weaker dollar, skyrocketing prices and ‘record’ visitor numbers: Good luck in Europe this summer
on
GameFly Sale Offering Nintendo Switch Sports at a Mind-Blowing Price, Don’t Miss the Opportunity!
on
Ford Blue Cruise: US regulators investigate fatal crashes involving hands-free driving technology
on
San Mateo County Community College District sues five companies over role in ‘pay to play’ scandal
on
2024 Super Bowl: CBS Sports Network and CBS Sports HQ to combine for 115 hours of weeklong coverage
on
Despite strong Lunar New Year holiday data, consumer spending in China isn’t roaring back just yet
on
2023 NFL All-Rookie Team: CBS Sports draft expert, former GM unveil league’s best first-year players
on
Devout athletes find strength in their faith. But practicing it and elite sports can pose hurdles
on
The Rev. Al Sharpton to lead protest after Florida governor’s ban of African American studies course
on
After UFC Fallout, Conor McGregor Offers a Valuable Piece of Advice to Free Agent Francis Ngannou
on
CONCEPT ART: New Details Revealed for Disney Cruise Line Lookout Cay at Lighthouse Point Destination
on
Saipan, placid island setting for Assange’s last battle, is briefly mobbed – and bemused by the fuss
on
CONCEPT ART: New Details Revealed for Disney Cruise Line Lookout Cay at Lighthouse Point Destination
on
David and Victoria Beckham so ‘Charmed’ by Tom Cruise They Have His Photos on Display at Their Home
on
Iowa State starting RB Jirehl Brock among latest college football players charged in gambling probe
on
Biden to tout bill’s prescription drug prices, energy provisions in pitch to Americans, aide says
on
Iowa State starting RB Jirehl Brock among latest college football players charged in gambling probe
on
The Rev. Al Sharpton to lead protest after Florida governor’s ban of African American studies course
on
Sports World Hails ‘Superwoman’ Lindsey Vonn for Her Grand Comeback Despite Career-Changing Injury
on
San Mateo County Community College District sues five companies over role in ‘pay to play’ scandal
on
Saipan, placid island setting for Assange’s last battle, is briefly mobbed – and bemused by the fuss
on
‘Pokémon Scarlet’ and ‘Violet’ Fan Theories Suggest Legendary Time Travel, Alternate Dimension Plot
on
Joe Manchin and Tommy Tuberville introduce bill on name, image and likeness rules for college sports
on
Inside the Michael Jordan ‘Air’ movie, plus why NFL, others are buying into the sports film industry
on
If you’re a frequent traveler, these wrap tops from Aday will revolutionize your on-the-go wardrobe
on
How Does Jack Nicklaus Travel? Exploring the Private Jets Owned by the ‘Golden Bear’ Over the Years
on
Hollywood Reporter: Tom Cruise negotiated with movie studios over AI before the actors strike began
on
Ford Blue Cruise: US regulators investigate fatal crashes involving hands-free driving technology
on
Dozens of boats cruise the Seine in a rehearsal for the Paris Olympics’ opening ceremony on July 26
on
Devout athletes find strength in their faith. But practicing it and elite sports can pose hurdles
on
Despite strong Lunar New Year holiday data, consumer spending in China isn’t roaring back just yet
on
David and Victoria Beckham so ‘Charmed’ by Tom Cruise They Have His Photos on Display at Their Home
on
CONCEPT ART: New Details Revealed for Disney Cruise Line Lookout Cay at Lighthouse Point Destination
on
CBS Sports announces Matt Ryan will join NFL studio show. Longtime analysts Simms and Esiason depart
on
Boston College vs. Army live stream, how to watch online, CBS Sports Network channel finder, odds
on
Boise State vs. Air Force live stream, odds, channel, prediction, how to watch on CBS Sports Network
on
Biden to tout bill’s prescription drug prices, energy provisions in pitch to Americans, aide says
on
After UFC Fallout, Conor McGregor Offers a Valuable Piece of Advice to Free Agent Francis Ngannou
on
2024 Super Bowl: CBS Sports Network and CBS Sports HQ to combine for 115 hours of weeklong coverage
on
‘Best Intention’: Chris Kirk Has Absolute Trust in Jay Monahan and PGA Tour’s Widely Debated Model
on
2023 NFL All-Rookie Team: CBS Sports draft expert, former GM unveil league’s best first-year players
on
“Completely Knocked Me Out”: Rob Lowe Recalls Boxing Match With Tom Cruise On 1983 Brat Pack Classic
on
CONCEPT ART: New Details Revealed for Disney Cruise Line Lookout Cay at Lighthouse Point Destination
on
“Completely Knocked Me Out”: Rob Lowe Recalls Boxing Match With Tom Cruise On 1983 Brat Pack Classic
on
CBS Sports announces Matt Ryan will join NFL studio show. Longtime analysts Simms and Esiason depart
on
Carlos Sainz’s Soccer Fanboy Emerges as Spaniard Shares Defining Moment With This Real Madrid Legend
on
Biden: ‘At this point I’m not’ planning to visit East Palestine, Ohio, after toxic train derailment
on
‘Best Intention’: Chris Kirk Has Absolute Trust in Jay Monahan and PGA Tour’s Widely Debated Model
on
Ahead of big sports weekend, dispute with Disney leaves millions of cable subscribers in the dark
on
A heavy wave of Russian missile attacks pounds areas across Ukraine, killing at least 4 civilians
on
2024 Super Bowl: CBS Sports Network and CBS Sports HQ to combine for 115 hours of weeklong coverage
on
2023 NFL All-Rookie Team: CBS Sports draft expert, former GM unveil league’s best first-year players
on
Army vs. Coastal Carolina live stream, how to watch online, CBS Sports Network channel finder, odds
on
AL Rookie of the Year Julio Rodriguez Spreads Joy and Sportsmanship to the Youth of Loma de Cabrera
on
After UFC Fallout, Conor McGregor Offers a Valuable Piece of Advice to Free Agent Francis Ngannou
on
Dubai International Airport sees 41.6 million passengers in first half of year, more than in 2019
on
Devout athletes find strength in their faith. But practicing it and elite sports can pose hurdles
on
Despite strong Lunar New Year holiday data, consumer spending in China isn’t roaring back just yet
on
Dave Portnoy: Taylor Swift’s security should ‘drag Kim Kardashian to jail’ if she attends Eras Tour
on
CONCEPT ART: New Details Revealed for Disney Cruise Line Lookout Cay at Lighthouse Point Destination
on
“Completely Knocked Me Out”: Rob Lowe Recalls Boxing Match With Tom Cruise On 1983 Brat Pack Classic
on
CBS Sports, Serie A announce new TV rights deal; Paramount+ to air over 400 Italian soccer matches
on
Cam Newton’s Violent Public Incident Draws Hilarious Reaction From 3x All-Star: “Where Do I Sign Up
on
Boston College vs. Army live stream, how to watch online, CBS Sports Network channel finder, odds
on
Angel Reese Launches Foundation Dedicated To Empowering Women Through Sports & Financial Literacy
on
A weaker dollar, skyrocketing prices and ‘record’ visitor numbers: Good luck in Europe this summer
on