These days when you fly into Las Vegas airport at night, the most dramatic element of the city skyline you’ll see from the plane window is the Sphere, the giant globular venue that’s all decked out in a bright and colorful exosphere. It’s apt, then, that Delta chose the Sphere for its Las Vegas CES keynote, where it announced its vision for integrating next-generation technology into your travel experience while celebrating its centenary.
This year, the airline will introduce and AI-powered Delta Concierge into the Delta Fly app. From reminding you about passport renewal and visa requirements, to providing you with weather-appropriate packing suggestions for your trip, to assisting with wayfinding and security advice at the airport, the Concierge service is designed to be your personal travel butler.
As with all companies at CES, Delta is looking to the latest tech developments to improve its existing products and services, and AI is central to that. For an airline like Delta, AI provides the means to offer a more personalized experience to flyers, with customized advice depending on status, route and travel preferences.
Delta Concierge Will Anticipate Your Every Travel Need Like an AI Trip Butler
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